Privacy Policy
Effective Date: December 5, 2025
1. Introduction
Hepta Games Ltd ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you play Word Turner, a mobile word puzzle game available on Google Play and the App Store.
By using the App, you agree to the collection and use of information as described in this Policy.
2. Information We Collect
We do not require you to create an account to play the game. However, the App and third-party services may collect limited information automatically, including:
- Device information: Device model, operating system, unique device identifiers.
- Usage data: Gameplay progress, session length, in-app interactions.
- Crash logs and performance data: To improve stability and fix bugs.
- Advertising identifiers: (e.g., Google Advertising ID or Apple IDFA) used for analytics and personalized ads, if enabled.
We do not collect personally identifiable information (like your name, email, or phone number) unless you contact us directly.
3. How We Use the Information
We use the collected information to:
- Improve gameplay experience and performance
- Analyze how players interact with the game
- Display relevant (non-intrusive) ads
- Fix technical issues and enhance stability
4. Third-Party Services
The App may use third-party SDKs or tools that collect and process data under their own privacy policies. These may include:
- Google Play Services
- Unity Ads / AdMob / AppLovin / IronSource (if applicable)
- Firebase Analytics / Game Analytics
You should review the privacy policies of these services for more details:
5. Children's Privacy
Our App is suitable for general audiences but not directed toward children under 13 years of age. We do not knowingly collect personal data from children. If you believe your child has provided us personal data, please contact us and we will delete it.
6. Data Retention
We retain non-personal data only for as long as necessary to operate, improve, and support the App. Logs and analytics data are typically anonymized and retained in aggregate form.
7. Data Security
We take reasonable steps to protect data against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure.
8. Your Rights (UK & EU Users)
Under UK and EU GDPR, you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to certain processing activities
- Withdraw consent (if applicable)
To exercise your rights, contact us using the details below.
9. International Data Transfers
Your information may be processed on servers located outside the UK or EEA. We ensure adequate protection in accordance with GDPR requirements when such transfers occur.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available in the App and on our official website, with the "Effective Date" updated accordingly.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: [email protected]
Company: Hepta Games Ltd